
FAQ
Contact Us
Contact Us
Have a question about your Warm royal order, shipping, sizing, or product? We’re happy to help.
Email: hugzee.store@outlook.com
We aim to respond within 1–2 business days.
30-Day Warranty
30-Day Warranty
Add our 30-Day Warranty at checkout for extra peace of mind. If your Hugzee has a covered issue within 30 days of delivery, contact us and we’ll help with a replacement or resolution.
How many heat settings does it have?
How many heat settings does it have?
Princess robe has 3 heat settings: Low, Medium, and High.
How do I wash it?
How do I wash it?
Disconnect the controller and follow the care instructions before washing. Use a gentle cycle and air dry when possible.
Does it have an auto shut-off?
Does it have an auto shut-off?
Yes, it includes an automatic shut-off feature for added peace of mind.
Does it plug into the wall or use batteries?
Does it plug into the wall or use batteries?
It plugs into a wall outlet using the included power cord.
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Testimonials
Meet the Founder
Warm Royal started with one simple problem: regular blankets never stayed in place and never felt warm enough during long, cold nights.
After trying different heated blankets and oversized robes, we wanted something that combined the best of both — full-body coverage, soft comfort, and adjustable warmth in one easy-to-wear design.
That idea became Hugzee.
Designed for cold mornings, movie nights, working from home, and relaxing on the couch, Hugzee is made to feel like wrapping yourself in your favorite blanket without being stuck underneath it.
Our goal is simple: make staying warm easier, softer, and more comfortable.
Facebook testimonials
Shannon Bream Ordered Warm Royal
The viral Warm Royal Heated Robe is getting noticed. FOX News’ Shannon Bream recently placed an order for one of her own.
Customer purchase only. No endorsement or affiliation implied.